ServiceTitan Field Service Management Blog page 100
HVAC, Productivity, Management, Operations
Devin McGrath takes Atlantic Refrigeration of Hudson from ‘clunky’ software to fully tech-enabled
“I was aware of ServiceTitan before [buying Atlantic Refrigeration]. I've always thought it was best in class,” McGrath said. “And then, fortunately, ServiceTitan moved into t...
Electrical, Productivity, Management
ServiceTitan is helping Tim Leonard run Streamline Electric more like a CEO, and less like an electrician
Tim Leonard had no desire to go to college. He just wanted to work. After high school, he earned his electrician journeyman’s and master’s licenses, then worked at a small mo...
Plumbing, HVAC, Other Industries, Marketing, Pro Features
After adding Phones Pro, Vines Restoration, Plumbing and HVAC saw its daily abandoned calls go from 500 to ‘slim to none’
A year ago, Vines Restoration, Plumbing and HVAC averaged about 400 to 500 abandoned calls—a day. That meant the office staff at Vines spent an inordinate amount of time recla...
Electrical, Other Industries, Productivity, Management, Operations
How Absolute Power’s Team Found Themselves ‘Nerding Out’ Over Software
By the time Phelps joined Absolute Power in November 2021, the company had been using ServiceTitan for just over a year. It didn’t take long for her to see more ways for the c...