Shoulder Season Checklist: 10 Essentials to Prep for Spring & Summer

Jim is a CPA with 20 years of experience in the HVAC industry. As an owner of Home Climates, his passion is to drive success through people, processes, and systems. Prior to starting Home Climates, he spent 13 years at Time Warner in a direct-to-consumer division. His background also includes mergers, acquisitions, accounting and auditing. Although he loves to use data to drive innovation and identify opportunities, he credits the people in his organization for Home Climates' success. 

Angie Snow is a Principal Industry Advisor at ServiceTitan, where she helps home service businesses maximize technology, strengthen leadership, and create exceptional customer experiences. With nearly two decades of experience in the HVAC industry, including co-owning Western Heating, Air & Plumbing, Angie brings firsthand knowledge of the challenges contractors face every day. Her background in marketing, customer service, financial management, and operations gives her a practical, real-world perspective that resonates with owners, managers, and teams alike.

A certified John Maxwell Coach, Speaker, and Trainer, DISC consultant, and founder of Snow Business Coaching, Angie is passionate about helping contractors build high-performing call centers, develop confident leaders, and create cultures where people thrive. She is a recognized thought leader in the trades, regularly sharing practical strategies through training programs, webinars, podcasts, and industry events. Her contributions to the industry have earned her numerous honors, including the Service World Woman of the Year Award and recognition as one of the Top Women in HVAC. Whether she’s teaching customer experience, leadership, or business growth, Angie equips home service professionals with practical tools they can put into action immediately.

Jim is a CPA with 20 years of experience in the HVAC industry. As an owner of Home Climates, his passion is to drive success through people, processes, and systems. Prior to starting Home Climates, he spent 13 years at Time Warner in a direct-to-consumer division. His background also includes mergers, acquisitions, accounting and auditing. Although he loves to use data to drive innovation and identify opportunities, he credits the people in his organization for Home Climates' success.