Eliminate Shoulder Season with AI

Melissa has proudly been with Superior Plumbing in Atlanta since 2010 and in 2020 assisted with the company implementation of ServiceTitan. She has maintained ServiceTitan’s Certified Administrator Certification since 2023 and loves exploring optimization. She lives in Wyoming with her husband of 19 years and their two dogs. Outside of work, she enjoys camping in their fifth wheel, exploring the Tetons, crocheting award-winning projects, and spending time with family and friends—especially cheering on her many nieces and nephews in their sports endeavors.

Dave Hannett is the Vice President of Lifecycle Marketing at Redwood Services, where he leads growth and retention strategies across a portfolio of leading home service brands. With deep experience in lifecycle marketing and customer engagement, Dave focuses on scalable systems that drive sustainable, year-round growth.

Ryan Deshaies is the CEO of Chesapeake Electric, a residential electrical home-service company serving the greater Baltimore–Annapolis region. The youngest of three brothers, all electrical contractors, Ryan found his path in the skilled trades at 17 and built his career from the field up—working as both an individual contributor and a leader before founding Chesapeake Electric.

Chesapeake Electric has evolved from a broad electrical contractor into a highly focused residential service organization, prioritizing quality, communication, and long-term customer trust. That strategic focus, combined with a deep investment in people, systems, and accountability, has driven consistent year-over-year growth and operational excellence.