SPECIAL REPORT

2025 Commercial Service Report

Learn how commercial contractors are leveraging technology to stay successful while overcoming challenges like rising material costs, labor shortages, and more.

ServiceTitan surveyed over 1,000+ commercial service contractors to better understand the trends, insights, and challenges they’re experiencing in 2025.

In a year defined by issues like labor shortages, rising costs, and inefficient cash flows, commercial service contractors are still finding stability, and even success. These difficulties are being addressed by leveraging technology to improve efficiency, creating enhanced digital experiences to improve the customer experience, and starting to integrate AI-driven insights into the workflow.

Download the report to see how commercial contractors are navigating existing problems and setting themselves up for success for the rest of the year.